Performance and Habits: How You Achieve Matters As Much As What You Achieve
For John, it was important that people meet their goals in a way that fits with Connors Group’s culture. This means, your projects need to be on time and on budget, but you also have to be, for example, a reliable teammate and a compassionate and supportive manager.
To formalize this requirement, Connors and Rhabit built standardized goals for each of their client projects. From there,
- Each goal is rated by employee and project manager
- Each project team member exchanges feedback on key habits
- At the end of a project, a project manager can generate a review form for each person on their team, called the 1:1, in which performance data and habit data can be reviewed
- Managers and employees can add comments, adjust ratings, and create ad-hoc development plans.
At all times, all data points are at the fingertips of the project manager and employee.
This process used to require a sometimes hours-long review of spreadsheets and email inboxes. Now, all these data points are readily available, and generating a 1:1 takes seconds.